What Information We Collect and Why
When you open an account with us, we ask for your name, contact details, date of birth, and wallet information so we can verify your identity and process deposits from Touch 'n Go eWallet, Boost, GrabPay, or FPX. Each time you log in we record your
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device type, IP address, and session time to protect against unauthorised access. When you place a wager on our live tables, slots, or sportsbook we log the game title, stake, result, and timestamp to maintain your account balance and transaction history. We use cookies to keep
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you logged in across pages and to remember your language preference. This information is collected only where local law permits and is available in regions where our service operates under applicable legal frameworks. We do not sell your personal data to third parties. We may share
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transaction records with payment providers like Touch 'n Go, Boost, and GrabPay to complete your deposits and withdrawals, and we may disclose information to regulators or law-enforcement agencies when required by local law. Your data is stored on secure servers with encryption, restricted access, and regular
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backups. We retain account records for as long as your account remains active and for a reasonable period afterward to comply with financial and legal obligations. Once the retention period expires and no legal requirement remains, we delete or anonymise your information. You have the right
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to request a copy of the personal data we hold about you, to correct inaccurate details, or to ask us to delete your account and associated records where local law allows. If you have questions about how we handle your information or want to exercise any
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of these rights, contact our support team via live chat or the email address listed in the contact section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.